New options to control chat history in unthreaded Google Chat rooms

What’s changing

We’re introducing a new admin control for Google Chat history in unthreaded rooms. With this new control, admins have the option to:
  • Set unthreaded room history behavior separately from 1:1 and group conversations: Admins can set the default history state to be either on or off. They can also prevent users from changing the default history setting for unthreaded rooms. Note: this setting does not impact threaded rooms. Threaded room history is always on.
Note that this will only affect organizations that use Chat; it will not impact organizations that still use classic Hangouts. Use our Help Center to learn more about these changes and how they might impact your organization.

Who’s impacted

Admins

Why you’d use it

These new options give you as an Admin more control and flexibility in setting Chat history options for unthreaded rooms.

Getting started

Rollout pace

Rapid Release and Scheduled Release domains: Gradual rollout starting on May 10, 2021. You can set the new Admin console controls when you see them, but it may take a few days before they take effect. This is a one-time delay during the rollout. The settings should work by late May.

Availability

Available to all Google Workspace customers, as well as G Suite Basic and Business customers.

Resources